[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"solutions-nav":3,"insight-backoffice-automation-chemicals-plastic-industry":105},[4,14,22,30,38,46,54,63,72,81,89,97],{"slug":5,"category":6,"sort":7,"translations":8},"food","industries",0,[9],{"languages_code":10,"meta_description":11,"breadcrumb_label":12,"nav_label":12,"nav_tagline":13},"en","Hyperfox automates order intake, validation and routing for food distributors.","Food","Automate intake and routing for high-volume food orders.",{"slug":15,"category":6,"sort":16,"translations":17},"oil-gas-chemicals",1,[18],{"languages_code":10,"meta_description":19,"breadcrumb_label":20,"nav_label":20,"nav_tagline":21},"In a sector where precision and speed are critical, manual order processing creates inefficiencies, increases errors, and adds unnecessary risk. Hyperfox automates your workflows, from email orders to contract validations, allowing you to focus on delivering value to your customers while improving operational efficiency.","Oil, gas & chemicals","Automate precision order flows for oil, gas and chemicals distribution.",{"slug":23,"category":6,"sort":24,"translations":25},"pharmaceutical",2,[26],{"languages_code":10,"meta_description":27,"breadcrumb_label":28,"nav_label":28,"nav_tagline":29},"Pharmaceutical distribution demands precision, speed, and compliance. Manual order processing increases the risk of errors, slows down operations, and creates unnecessary strain on your team. Hyperfox automates your workflows, from email orders to budget approvals, ensuring every order is accurate, compliant, and processed efficiently.","Pharmaceutical","Reduce risk and manual workload in pharmaceutical order processing.",{"slug":31,"category":6,"sort":32,"translations":33},"retail",3,[34],{"languages_code":10,"meta_description":35,"breadcrumb_label":36,"nav_label":36,"nav_tagline":37},"Retail thrives on speed, accuracy, and the ability to manage multiple sales channels. Manual order processing creates inefficiencies, introduces errors, and limits scalability. Hyperfox automates your workflows, from email orders to eCommerce integrations, so you can focus on delivering exceptional customer experiences while streamlining operations.","Retail","Automate orders across email, EDI, eCommerce and marketplaces.",{"slug":39,"category":6,"sort":40,"translations":41},"transport-logistics",4,[42],{"languages_code":10,"meta_description":43,"breadcrumb_label":44,"nav_label":44,"nav_tagline":45},"Transport and logistics depend on precision, speed, and accuracy. Manual order processing creates bottlenecks, increases costs, and leads to operational inefficiencies. Hyperfox automates your workflows, from email orders to EDI integrations, enabling your team to focus on delivering reliable, on-time services to your customers.","Transport & logistics","Streamline transport order intake from email to TMS.",{"slug":47,"category":6,"sort":48,"translations":49},"warehousing-distribution",5,[50],{"languages_code":10,"meta_description":51,"breadcrumb_label":52,"nav_label":52,"nav_tagline":53},"Efficient operations in warehousing and distribution depend on accurate and timely order processing. Manual order entry creates delays, introduces errors, and increases costs. Hyperfox automates your order processes, from inventory validation to WMS integrations, helping you streamline order operations and deliver great customer experiences.","Warehousing & distribution","Automate order entry, validation and WMS routing at scale.",{"slug":55,"category":56,"sort":57,"translations":58},"complex-b2b-orders","use-cases",6,[59],{"languages_code":10,"meta_description":60,"breadcrumb_label":61,"nav_label":61,"nav_tagline":62},"Many B2B companies don’t struggle with order volume; they struggle with order complexity. Customer-specific pricing, units, delivery rules, budgets and approvals make manual processing slow and error-prone. Hyperfox automates complex B2B order processes by validating every order against your commercial and operational rules before it reaches your ERP or TMS.","Complex B2B orders","Validate customer-specific rules without manual exceptions.",{"slug":64,"category":56,"sort":65,"translations":66},"edi-automation",7,[67],{"languages_code":10,"meta_description":68,"breadcrumb_label":69,"nav_label":70,"nav_tagline":71},"Centralise EDI and API orders, validate them before execution, and route them into ERP/TMS.","Build effortless EDI integrations with AI","EDI Automation","Centralise EDI and API orders without fragile integrations.",{"slug":73,"category":56,"sort":74,"translations":75},"process-stock-orders",8,[76],{"languages_code":10,"meta_description":77,"breadcrumb_label":78,"nav_label":79,"nav_tagline":80},"Email remains the most common way customers place B2B orders. PDFs, spreadsheets and informal messages flood the inbox, forcing back-office teams to retype, interpret and correct orders manually. Hyperfox automates email order intake with AI, validating every order and creating clean sales or stock orders directly in your ERP.","Email to ERP","Email order automation","Process email orders into ERP without manual retyping.",{"slug":82,"category":56,"sort":83,"translations":84},"process-transport-orders",9,[85],{"languages_code":10,"meta_description":86,"breadcrumb_label":87,"nav_label":87,"nav_tagline":88},"Transport orders often arrive as emails, PDFs, or notes with pickup & delivery instructions. Interpreting them manually is slow, error-prone, and costly. Hyperfox uses AI to extract transport data, validate business and delivery rules, and create clean transport orders in your TMS.","Transport order automation","Turn unstructured transport requests into clean TMS entries.",{"slug":90,"category":56,"sort":91,"translations":92},"voicemail-orders",10,[93],{"languages_code":10,"meta_description":94,"breadcrumb_label":95,"nav_label":95,"nav_tagline":96},"In many B2B environments, customers still place orders by phone. When calls are missed, orders end up in voicemail messages that must be listened to, interpreted and retyped manually. Hyperfox uses AI to convert voicemail orders into structured data, validate them against your rules, and create clean orders in your ERP or TMS.","Voicemail orders","Convert spoken orders into validated ERP or TMS entries.",{"slug":98,"category":56,"sort":99,"translations":100},"realtime-status-updates",11,[101],{"languages_code":10,"meta_description":102,"breadcrumb_label":103,"nav_label":103,"nav_tagline":104},"B2B marketplaces and enterprise customers expect full transparency on their orders. Hyperfox automates real-time status updates, ensuring customers receive accurate, up-to-date information on order progress, stock availability, and delivery timelines, without manual follow-ups.","Realtime status updates","Push live order and stock updates to customers without follow-up.",{"article":106,"related":143},{"id":107,"slug":108,"type":109,"status":110,"published_at":111,"author_name":112,"thumbnail":113,"reading_time_minutes":32,"tags":114,"translations":137},"migrated-backoffice-automation-chemicals-plastic-industry","backoffice-automation-chemicals-plastic-industry","case_study","published","2024-09-01T10:00:00","Hyperfox","/cms-assets/71a1e380-4407-4245-8c82-778cf8e73906",[115,126],{"slug":116,"translations":117},"order-automation",{"en":118,"nl":120,"fr":122,"de":124},{"label":119},"Order Automation",{"label":121},"Orderautomatisering",{"label":123},"Automatisation des commandes",{"label":125},"Auftragsautomatisierung",{"slug":127,"translations":128},"erp-integration",{"en":129,"nl":131,"fr":133,"de":135},{"label":130},"ERP Integration",{"label":132},"ERP-integratie",{"label":134},"Intégration ERP",{"label":136},"ERP-Integration",{"en":138},{"title":139,"meta_description":140,"excerpt":141,"body":142},"Backoffice Automation in the Chemicals and Plastics Industry","How does back-office automation reduce errors in chemicals and plastics distribution? See how Hyperfox integrates with ERP to streamline order processing.","Enhance efficiency and reduce errors with Hyperfox in the chemicals and plastics industry.","\u003Ch2>Company Profile\u003C/h2>\u003Cp>A significant player in the chemicals and plastics industry faced major operational challenges due to the complexity of their customer requirements and inefficiencies in their order processing system. Previous attempts to streamline operations through a inhouse-developed customer portal were unsuccessful, leading to financial losses.\u003C/p>\u003Ch2>Challenges\u003Cbr>\u003C/h2>\u003Ch3>High Workload on Backoffice Teams\u003C/h3>\u003Cp>The team was burdened with manual tasks such as order entry, which were prone to errors due to the complex nature of the products and terms.\u003C/p>\u003Ch3>Frequent Customer Inquiries\u003C/h3>\u003Cp>A high volume of calls and emails for order status checks put additional pressure on the backoffice staff. \u003Ca href=\"/products/ai-order-agent\">Learn more about the AI Order Agent\u003C/a>.\u003C/p>\u003Ch3>Complex Customer Channels\u003C/h3>\u003Cp>Each customer had unique needs for customised products, specific pricing, and personalised delivery terms, which standard webshops and B2B platforms could not adequately handle.\u003C/p>\u003Ch3>Unsuccessful Previous System Implementation\u003C/h3>\u003Cp>\u003Cstrong>‍\u003C/strong>Over $150,000 was spent on an agency to develop a tailored solution that ultimately failed to meet the company's needs.\u003C/p>\n\u003Ch2>Hyperfox Implementation\u003C/h2>\u003Cp>To address these issues, the company implemented Hyperfox Business Software, which included the following key features:\u003Cbr>\u003C/p>\u003Ch3>ERP Integration\u003C/h3>\u003Cp>Hyperfox was integrated with the company's on-premise Sage ERP system through scheduled import/export of product, order, delivery, invoice, and customer data. This ensured seamless synchronisation across systems, enhancing data accuracy and reducing manual data entry efforts.\u003C/p>\u003Ch3>Real-Time Document Sharing\u003C/h3>\u003Cp>\u003Cstrong>‍\u003C/strong>Hyperfox enabled document sharing capabilities, allowing customers to access their specific orders, delivery notes, and invoices in real-time. This shift to a paperless system streamlined operations and significantly reduced the need for status check communications.\u003C/p>\u003Ch3>Online Invoice Payments\u003C/h3>\u003Cp>By enabling online invoice payments through Hyperfox, the company accelerated its cash flow and simplified the payment process for customers, enhancing overall satisfaction.\u003C/p>\u003Ch3>Real-Time Order and Delivery Tracking\u003C/h3>\u003Cp>\u003Cstrong>‍\u003C/strong>Orders placed via the customer portal were automatically validated before being imported into the ERP system. This step ensured accuracy and compliance with contractual agreements, reducing errors and the need for manual checks.\u003C/p>\n\u003Ch2>Results\u003Cbr>\u003C/h2>\u003Ch3>Enhanced Customer Satisfaction\u003C/h3>\u003Cp>The self-service capabilities provided by Hyperfox led to higher customer satisfaction, as clients could manage their interactions more efficiently and with greater transparency.\u003C/p>\u003Ch3>Reduced Workload for Backoffice Teams\u003C/h3>\u003Cp>The automation of order processing and the availability of real-time data significantly decreased the workload on backoffice staff, allowing them to focus on more strategic tasks and improving job satisfaction.\u003C/p>\u003Ch3>Operational Efficiency\u003C/h3>\u003Cp>With fewer errors, less manual intervention, and streamlined communications, the company saw an improvement in operational efficiency and a reduction in overhead costs associated with customer service and order processing.\u003C/p>\n\u003Ch2>Conclusion\u003C/h2>\u003Cp>The implementation of Hyperfox Business Software transformed the backoffice operations of this chemicals and plastics company, addressing its unique challenges with tailored solutions.\u003C/p>\n\u003Cp>By automating critical processes, integrating essential systems, and providing customers with powerful self-service tools, Hyperfox helped the company achieve significant operational improvements, enhanced customer service, and faster financial transactions. This use case demonstrates the powerful impact of Hyperfox in overcoming industry-specific barriers to efficiency and customer satisfaction.\u003C/p>\n\u003Cp>\u003Cstrong>Ready to see how this works for your business?\u003C/strong> \u003Ca href=\"/book-a-demo\">Book a demo\u003C/a> and we'll walk you through a live example with your own order data.\u003C/p>",[144,172,189],{"id":145,"slug":146,"type":109,"published_at":147,"author_name":112,"thumbnail":148,"reading_time_minutes":32,"tags":149,"translations":167},"migrated-transport-company-gobo-processes-orders-80-faster-with-hyperfox-and-tas-tms","transport-company-gobo-processes-orders-80-faster-with-hyperfox-and-tas-tms","2024-11-01T10:00:00","/cms-assets/3be76348-3acb-40e3-ae23-9fa5a52da890",[150,156],{"slug":116,"translations":151},{"en":152,"nl":153,"fr":154,"de":155},{"label":119},{"label":121},{"label":123},{"label":125},{"slug":157,"translations":158},"b2b-logistics",{"en":159,"nl":161,"fr":163,"de":165},{"label":160},"B2B Logistics",{"label":162},"B2B-logistiek",{"label":164},"Logistique B2B",{"label":166},"B2B-Logistik",{"en":168},{"title":169,"meta_description":170,"excerpt":171},"GOBO processes orders 80% faster with Hyperfox + TAS TMS","How did transport company GOBO cut order processing from 3 minutes to 30 seconds? See how Hyperfox + TAS TMS delivered 80% faster transport order handling.","From 3 minutes to 30 seconds per transport order. How GOBO turns turbulence into efficiency.",{"id":173,"slug":174,"type":109,"published_at":175,"author_name":112,"thumbnail":176,"reading_time_minutes":32,"tags":177,"translations":184},"migrated-farmapunt-care-portal","farmapunt-care-portal","2024-10-15T10:00:00","/cms-assets/33508ca0-5803-45f3-a06f-643e24a7a53a",[178],{"slug":116,"translations":179},{"en":180,"nl":181,"fr":182,"de":183},{"label":119},{"label":121},{"label":123},{"label":125},{"en":185},{"title":186,"meta_description":187,"excerpt":188},"Farmapunt Customer Case, Care Portal for Orders","How does Farmapunt ensure timely, complete medication deliveries to care institutions? See how their care portal automates complex pharmaceutical ordering.","Farmapunt supplies nursing homes and nearby care institutions, where timely, complete and correct medication delivery is critical.",{"id":190,"slug":191,"type":109,"published_at":192,"author_name":112,"thumbnail":193,"reading_time_minutes":40,"tags":194,"translations":201},"migrated-specialist-in-food-packaging-duplast","specialist-in-food-packaging-duplast","2024-10-01T10:00:00","/cms-assets/c3b3c2c0-5959-4c59-a2ea-2c2c7e1c32d7",[195],{"slug":116,"translations":196},{"en":197,"nl":198,"fr":199,"de":200},{"label":119},{"label":121},{"label":123},{"label":125},{"en":202},{"title":203,"meta_description":204,"excerpt":205},"Duplast case: Specialist in food packaging","How did Duplast reduce peak pressure on customer service while cutting order errors? See how Hyperfox automates food packaging order processing.","Hyperfox helps Duplast ease peak pressure on customer service, reduce errors, and serve customers faster."]