[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"solutions-nav":3,"insight-order-automation-logistics":105},[4,14,22,30,38,46,54,63,72,81,89,97],{"slug":5,"category":6,"sort":7,"translations":8},"food","industries",0,[9],{"languages_code":10,"meta_description":11,"breadcrumb_label":12,"nav_label":12,"nav_tagline":13},"en","Hyperfox automates order intake, validation and routing for food distributors.","Food","Automate intake and routing for high-volume food orders.",{"slug":15,"category":6,"sort":16,"translations":17},"oil-gas-chemicals",1,[18],{"languages_code":10,"meta_description":19,"breadcrumb_label":20,"nav_label":20,"nav_tagline":21},"In a sector where precision and speed are critical, manual order processing creates inefficiencies, increases errors, and adds unnecessary risk. Hyperfox automates your workflows, from email orders to contract validations, allowing you to focus on delivering value to your customers while improving operational efficiency.","Oil, gas & chemicals","Automate precision order flows for oil, gas and chemicals distribution.",{"slug":23,"category":6,"sort":24,"translations":25},"pharmaceutical",2,[26],{"languages_code":10,"meta_description":27,"breadcrumb_label":28,"nav_label":28,"nav_tagline":29},"Pharmaceutical distribution demands precision, speed, and compliance. Manual order processing increases the risk of errors, slows down operations, and creates unnecessary strain on your team. Hyperfox automates your workflows, from email orders to budget approvals, ensuring every order is accurate, compliant, and processed efficiently.","Pharmaceutical","Reduce risk and manual workload in pharmaceutical order processing.",{"slug":31,"category":6,"sort":32,"translations":33},"retail",3,[34],{"languages_code":10,"meta_description":35,"breadcrumb_label":36,"nav_label":36,"nav_tagline":37},"Retail thrives on speed, accuracy, and the ability to manage multiple sales channels. Manual order processing creates inefficiencies, introduces errors, and limits scalability. Hyperfox automates your workflows, from email orders to eCommerce integrations, so you can focus on delivering exceptional customer experiences while streamlining operations.","Retail","Automate orders across email, EDI, eCommerce and marketplaces.",{"slug":39,"category":6,"sort":40,"translations":41},"transport-logistics",4,[42],{"languages_code":10,"meta_description":43,"breadcrumb_label":44,"nav_label":44,"nav_tagline":45},"Transport and logistics depend on precision, speed, and accuracy. Manual order processing creates bottlenecks, increases costs, and leads to operational inefficiencies. Hyperfox automates your workflows, from email orders to EDI integrations, enabling your team to focus on delivering reliable, on-time services to your customers.","Transport & logistics","Streamline transport order intake from email to TMS.",{"slug":47,"category":6,"sort":48,"translations":49},"warehousing-distribution",5,[50],{"languages_code":10,"meta_description":51,"breadcrumb_label":52,"nav_label":52,"nav_tagline":53},"Efficient operations in warehousing and distribution depend on accurate and timely order processing. Manual order entry creates delays, introduces errors, and increases costs. Hyperfox automates your order processes, from inventory validation to WMS integrations, helping you streamline order operations and deliver great customer experiences.","Warehousing & distribution","Automate order entry, validation and WMS routing at scale.",{"slug":55,"category":56,"sort":57,"translations":58},"complex-b2b-orders","use-cases",6,[59],{"languages_code":10,"meta_description":60,"breadcrumb_label":61,"nav_label":61,"nav_tagline":62},"Many B2B companies don’t struggle with order volume; they struggle with order complexity. Customer-specific pricing, units, delivery rules, budgets and approvals make manual processing slow and error-prone. Hyperfox automates complex B2B order processes by validating every order against your commercial and operational rules before it reaches your ERP or TMS.","Complex B2B orders","Validate customer-specific rules without manual exceptions.",{"slug":64,"category":56,"sort":65,"translations":66},"edi-automation",7,[67],{"languages_code":10,"meta_description":68,"breadcrumb_label":69,"nav_label":70,"nav_tagline":71},"Centralise EDI and API orders, validate them before execution, and route them into ERP/TMS.","Build effortless EDI integrations with AI","EDI Automation","Centralise EDI and API orders without fragile integrations.",{"slug":73,"category":56,"sort":74,"translations":75},"process-stock-orders",8,[76],{"languages_code":10,"meta_description":77,"breadcrumb_label":78,"nav_label":79,"nav_tagline":80},"Email remains the most common way customers place B2B orders. PDFs, spreadsheets and informal messages flood the inbox, forcing back-office teams to retype, interpret and correct orders manually. Hyperfox automates email order intake with AI, validating every order and creating clean sales or stock orders directly in your ERP.","Email to ERP","Email order automation","Process email orders into ERP without manual retyping.",{"slug":82,"category":56,"sort":83,"translations":84},"process-transport-orders",9,[85],{"languages_code":10,"meta_description":86,"breadcrumb_label":87,"nav_label":87,"nav_tagline":88},"Transport orders often arrive as emails, PDFs, or notes with pickup & delivery instructions. Interpreting them manually is slow, error-prone, and costly. Hyperfox uses AI to extract transport data, validate business and delivery rules, and create clean transport orders in your TMS.","Transport order automation","Turn unstructured transport requests into clean TMS entries.",{"slug":90,"category":56,"sort":91,"translations":92},"voicemail-orders",10,[93],{"languages_code":10,"meta_description":94,"breadcrumb_label":95,"nav_label":95,"nav_tagline":96},"In many B2B environments, customers still place orders by phone. When calls are missed, orders end up in voicemail messages that must be listened to, interpreted and retyped manually. Hyperfox uses AI to convert voicemail orders into structured data, validate them against your rules, and create clean orders in your ERP or TMS.","Voicemail orders","Convert spoken orders into validated ERP or TMS entries.",{"slug":98,"category":56,"sort":99,"translations":100},"realtime-status-updates",11,[101],{"languages_code":10,"meta_description":102,"breadcrumb_label":103,"nav_label":103,"nav_tagline":104},"B2B marketplaces and enterprise customers expect full transparency on their orders. Hyperfox automates real-time status updates, ensuring customers receive accurate, up-to-date information on order progress, stock availability, and delivery timelines, without manual follow-ups.","Realtime status updates","Push live order and stock updates to customers without follow-up.",{"article":106,"related":143},{"id":107,"slug":108,"type":109,"status":110,"published_at":111,"author_name":112,"thumbnail":113,"reading_time_minutes":48,"tags":114,"translations":137},"migrated-order-automation-logistics","order-automation-logistics","podcast","published","2025-01-01T10:00:00","Hyperfox","/cms-assets/eb9e6872-2a92-4932-bd48-e205240e8851",[115,126],{"slug":116,"translations":117},"order-automation",{"en":118,"nl":120,"fr":122,"de":124},{"label":119},"Order Automation",{"label":121},"Orderautomatisering",{"label":123},"Automatisation des commandes",{"label":125},"Auftragsautomatisierung",{"slug":127,"translations":128},"b2b-logistics",{"en":129,"nl":131,"fr":133,"de":135},{"label":130},"B2B Logistics",{"label":132},"B2B-logistiek",{"label":134},"Logistique B2B",{"label":136},"B2B-Logistik",{"en":138},{"title":139,"meta_description":140,"excerpt":141,"body":142},"Why order automation is key to flexible logistics","Why is order automation critical for flexible logistics? Learn how structured data and best-fit tools help logistics companies adapt to constant disruption.","Disruptions demand flexibility: why structured data and best-fit tools are crucial for today’s logistics operations.","\u003Cp>COVID, the Suez Canal blockage, driver shortages, geopolitical instability. Logistics has been hit by one disruption after another. The companies that adapted fastest all had one thing in common: structured, automated order flows.\u003C/p>\n\u003Cp>In this episode, logistics veteran Koen De Waele explains why order automation is no longer optional if you want to run flexible logistics operations.\u003C/p>\n\u003Ch3>Disruptions force flexibility in logistics\u003C/h3>\u003Cp>When asked about today’s logistics challenges, Koen De Waele points straight to the disruptions of recent years. We have had the COVID-19 epidemic, but also, for example, the container ship that turned entire logistics structures around the world upside down due to its blockage in the Suez Canal.\u003C/p>\n\u003Cp>Closer to home, he also sees challenges in traffic congestion, but equally practical in finding drivers for long-haul transport. Not to mention geopolitics in a broad sense. Logistics will have to be especially flexible in the future. Classic issues such as, for example, where are we going to keep stock - close to the market or centralised - will have to be rethought.\u003C/p>\u003Ch3>Cooperation in the logistics chain is the new standard\u003C/h3>\u003Cp>Basic automation within the logistics sector is, according to Koen, more than natural. But these ERPs are focused internally and not on collaboration in the chain.\u003C/p>\n\u003Cp>You are never alone in a logistics chain, there is sourcing, there is warehousing, in short, a whole chain of stakeholders who influence assignments that succeed each other.\u003C/p>\u003Cp>Outsourcing transport used to be obvious, but now slowly but surely all parts of the chain follow, such as warehousing, operational processes in general, to even sourcing.\u003C/p>\n\u003Cp>Moreover, batch sizes are getting smaller and smaller, so the complexity in the logistics chain is growing. \u003Ca href=\"/products/ai-order-agent\">Learn more about the AI Order Agent\u003C/a>.\u003C/p>\u003Cp>Moreover, that logistics chain is also moving further and further towards the end customer. The logistics job used to consist of one-to-one transport from the supplier to the factory. In the next step, the distribution centre was added.\u003C/p>\n\u003Cp>But today, it goes all the way to the shop and even to the end customer if we think consumer. But in B2B too, this trend is starting to take hold.\u003C/p>\u003Cp>So there is a need for transparency. Not only what is the status of my parcel, but also is the item available for an order round? So the solution in B2B shifts from holding stock to linking the information of those stocks.\u003C/p>\n\u003Cp>Which, of course, benefits cash flow. Working capital at 0 interest is completely a thing of the past.\u003C/p>\u003Ch3>Technology and tooling uplift the operational process\u003C/h3>\u003Cp>In classical order management thinking, we think mainly in terms of personnel. You need many hands to do manual order entry. And scaling up is only possible by recruiting extra people. Only, they are becoming scarce here too, and nobody today is eager to do boring, repetitive work.\u003C/p>\u003Cp>An added disadvantage, all the information is in those people's heads and not in systems, which, when they leave the company, creates a gap in that information flow. Moreover, order entry has to master all contracts, because every customer has its specificities, its price agreements, its delivery terms....\u003C/p>\u003Cp>If you want to be a game changer in technology, good, correct and coherent information is a mandatory starting point from the start. Because information arrives today via different channels, structured like EDI, but also unstructured via e-mail.\u003C/p>\n\u003Cp>This is where we can already intervene technologically via AI and its language model. That way, we can put orders in the chain as structured data and benefit from that qualitative data further on throughout the collaboration.\u003C/p>\u003Cp>The role of humans is changing from intake to control, which is a lot more efficient. Time is no longer used for input, but for refining the order in terms of information.\u003C/p>\n\u003Cp>That may not benefit sales, but it provides a solid basis of information for subsequent systems such as WMS, TMS, etc.\u003C/p>\u003Ch3>Automating partial processes pays off, but start with order automation first and foremost\u003C/h3>\u003Cp>How do you start with such automation? Large all-encompassing projects that take years and not only require major change management, but also usually cripple ongoing processes for a long time, are out of date.\u003C/p>\n\u003Cp>This monolithic solution used to be there out of necessity because getting applications to communicate was a big challenge. Today, with the world of APIs and UXs that can be aligned, this hurdle has been removed.\u003C/p>\u003Cp>Do take sub-processes in hand, though, thinking strategically about the sequences in which you elaborate. What for the WMS, TMS, customer portal, and order management? Can you perfectly hang a solution on top of an existing unwieldy structure today and work step by step? It's more efficient and faster.\u003C/p>\u003Cp>The strategy whereby Hyperfox hangs the order management part in front of the existing classic ERPs is therefore the right starting point, according to Koen. If you look at that sub-process, you see that companies take on more than one role.\u003C/p>\n\u003Cp>They are often simultaneously manufacturer, distributor and player in e-commerce. So you get this complexity of back offices, each of which has to handle specific sub-processes. A classic ERP is not built for that.\u003C/p>\u003Cp>A correct order automation tool has to support all those different channels to transform everything that comes in to that structured data. And also pass it on to the follow-up process, such as fulfilment.\u003C/p>\n\u003Cp>But in between, there is another big issue, the complexity of business models. Every customer has their own trajectory. It requires solid domain knowledge. And that is precisely where that back-office has to start showing its added value....\u003C/p>\u003Cp>The result is higher performance and value creation per employee.\u003C/p>\u003Ch3>Customer portal as the final piece\u003C/h3>\u003Cp>From the questions asked by listeners during the talk, we learn that a good customer portal can be the final piece of a solid logistics and operational automation in the philosophy of best part solutions.\u003Cbr>It can provide answers to queries from customers looking for status information of their order, but you can also force customers through the portal to provide not only correct but also complete data with an order, which can also be the source for work contract compliance. And of course, it is the unique source for the ‘single source of truth’. \u003C/p>\u003Cp>Everything starts with a good order automation platform, but it also forms the final piece every time!\u003C/p>\u003Ch2>Listen on Youtube\u003C/h2>\u003Cfigure style=\"padding-bottom:56.206088992974244%;max-width:100%;width:100%\" class=\"w-richtext-align-fullwidth w-richtext-figure-type-video\">\u003Cdiv>\u003Ciframe allowfullscreen=\"true\" frameborder=\"0\" scrolling=\"no\" src=\"https://www.youtube.com/embed/kff1OdLJhZc\" title=\"Hyperfox Talks Episode 2 Order automation in de logistiek | Hyperfox Podcast\">\u003C/iframe>\u003C/div>\u003C/figure>\n\n\n\n\u003Cp>\u003Cstrong>Ready to see how this works for your business?\u003C/strong> \u003Ca href=\"/book-a-demo\">Book a demo\u003C/a> and we'll walk you through a live example with your own order data.\u003C/p>",[144,172,199],{"id":145,"slug":146,"type":109,"published_at":147,"author_name":112,"thumbnail":148,"reading_time_minutes":65,"tags":149,"translations":167},"migrated-systems-that-are-good-at-what-they-do","systems-that-are-good-at-what-they-do","2025-01-15T10:00:00","/cms-assets/e46a11d7-dd21-4b54-8256-9d7d3e8ccf0c",[150,156],{"slug":127,"translations":151},{"en":152,"nl":153,"fr":154,"de":155},{"label":130},{"label":132},{"label":134},{"label":136},{"slug":157,"translations":158},"erp-integration",{"en":159,"nl":161,"fr":163,"de":165},{"label":160},"ERP Integration",{"label":162},"ERP-integratie",{"label":164},"Intégration ERP",{"label":166},"ERP-Integration",{"en":168},{"title":169,"meta_description":170,"excerpt":171},"Looking towards systems that are ‘good at what they do’","Why do supply chains need best-of-breed micro-services over monolithic systems? Wim Farasyn of Lanark shares his approach to structured, modular operations.","Supply chains need not mastodons but “best of breed” micro-services, systems good at what they do, combined for true efficiency.",{"id":173,"slug":174,"type":109,"published_at":175,"author_name":112,"thumbnail":176,"reading_time_minutes":24,"tags":177,"translations":194},"migrated-ai-in-order-automation","ai-in-order-automation","2024-12-15T10:00:00","/cms-assets/650ebe3c-061e-43d8-b287-c3c3e6a76cf1",[178,188],{"slug":179,"translations":180},"ai",{"en":181,"nl":183,"fr":184,"de":186},{"label":182},"AI",{"label":182},{"label":185},"IA",{"label":187},"KI",{"slug":116,"translations":189},{"en":190,"nl":191,"fr":192,"de":193},{"label":119},{"label":121},{"label":123},{"label":125},{"en":195},{"title":196,"meta_description":197,"excerpt":198},"AI in order automation: generative to synthesis AI","How is AI transforming order automation — from generative to synthesis AI? Pieter Buteneers and Tom Devoght discuss the future in Hyperfox Talks episode 1.","Hyperfox Talks episode 1: exploring the future of order automation with Pieter Buteneers and Tom Devos.",{"id":200,"slug":201,"type":109,"published_at":202,"author_name":112,"thumbnail":203,"reading_time_minutes":24,"tags":204,"translations":211},"migrated-streamlining-supply-chain-in-limburg","streamlining-supply-chain-in-limburg","2024-12-01T10:00:00","/cms-assets/7a48b049-00a9-494d-93ce-17eac708d7b0",[205],{"slug":127,"translations":206},{"en":207,"nl":208,"fr":209,"de":210},{"label":130},{"label":132},{"label":134},{"label":136},{"en":212},{"title":213,"meta_description":214,"excerpt":215},"Streamlining the Full Supply Chain in Limburg","How can you streamline the full supply chain from order to delivery? Rudi Roex from e-llis shares real-world lessons in logistics optimisation in Limburg.","Tune into our latest podcast for a thoughtful discussion (in Dutch): From order to successful delivery, streamlining the full supply chain in Limburg."]