[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"solutions-nav":3,"insight-the-diary-study-technique":105},[4,14,22,30,38,46,54,63,72,81,89,97],{"slug":5,"category":6,"sort":7,"translations":8},"food","industries",0,[9],{"languages_code":10,"meta_description":11,"breadcrumb_label":12,"nav_label":12,"nav_tagline":13},"en","Hyperfox automates order intake, validation and routing for food distributors.","Food","Automate intake and routing for high-volume food orders.",{"slug":15,"category":6,"sort":16,"translations":17},"oil-gas-chemicals",1,[18],{"languages_code":10,"meta_description":19,"breadcrumb_label":20,"nav_label":20,"nav_tagline":21},"In a sector where precision and speed are critical, manual order processing creates inefficiencies, increases errors, and adds unnecessary risk. Hyperfox automates your workflows, from email orders to contract validations, allowing you to focus on delivering value to your customers while improving operational efficiency.","Oil, gas & chemicals","Automate precision order flows for oil, gas and chemicals distribution.",{"slug":23,"category":6,"sort":24,"translations":25},"pharmaceutical",2,[26],{"languages_code":10,"meta_description":27,"breadcrumb_label":28,"nav_label":28,"nav_tagline":29},"Pharmaceutical distribution demands precision, speed, and compliance. Manual order processing increases the risk of errors, slows down operations, and creates unnecessary strain on your team. Hyperfox automates your workflows, from email orders to budget approvals, ensuring every order is accurate, compliant, and processed efficiently.","Pharmaceutical","Reduce risk and manual workload in pharmaceutical order processing.",{"slug":31,"category":6,"sort":32,"translations":33},"retail",3,[34],{"languages_code":10,"meta_description":35,"breadcrumb_label":36,"nav_label":36,"nav_tagline":37},"Retail thrives on speed, accuracy, and the ability to manage multiple sales channels. Manual order processing creates inefficiencies, introduces errors, and limits scalability. Hyperfox automates your workflows, from email orders to eCommerce integrations, so you can focus on delivering exceptional customer experiences while streamlining operations.","Retail","Automate orders across email, EDI, eCommerce and marketplaces.",{"slug":39,"category":6,"sort":40,"translations":41},"transport-logistics",4,[42],{"languages_code":10,"meta_description":43,"breadcrumb_label":44,"nav_label":44,"nav_tagline":45},"Transport and logistics depend on precision, speed, and accuracy. Manual order processing creates bottlenecks, increases costs, and leads to operational inefficiencies. Hyperfox automates your workflows, from email orders to EDI integrations, enabling your team to focus on delivering reliable, on-time services to your customers.","Transport & logistics","Streamline transport order intake from email to TMS.",{"slug":47,"category":6,"sort":48,"translations":49},"warehousing-distribution",5,[50],{"languages_code":10,"meta_description":51,"breadcrumb_label":52,"nav_label":52,"nav_tagline":53},"Efficient operations in warehousing and distribution depend on accurate and timely order processing. Manual order entry creates delays, introduces errors, and increases costs. Hyperfox automates your order processes, from inventory validation to WMS integrations, helping you streamline order operations and deliver great customer experiences.","Warehousing & distribution","Automate order entry, validation and WMS routing at scale.",{"slug":55,"category":56,"sort":57,"translations":58},"complex-b2b-orders","use-cases",6,[59],{"languages_code":10,"meta_description":60,"breadcrumb_label":61,"nav_label":61,"nav_tagline":62},"Many B2B companies don’t struggle with order volume; they struggle with order complexity. Customer-specific pricing, units, delivery rules, budgets and approvals make manual processing slow and error-prone. Hyperfox automates complex B2B order processes by validating every order against your commercial and operational rules before it reaches your ERP or TMS.","Complex B2B orders","Validate customer-specific rules without manual exceptions.",{"slug":64,"category":56,"sort":65,"translations":66},"edi-automation",7,[67],{"languages_code":10,"meta_description":68,"breadcrumb_label":69,"nav_label":70,"nav_tagline":71},"Centralise EDI and API orders, validate them before execution, and route them into ERP/TMS.","Build effortless EDI integrations with AI","EDI Automation","Centralise EDI and API orders without fragile integrations.",{"slug":73,"category":56,"sort":74,"translations":75},"process-stock-orders",8,[76],{"languages_code":10,"meta_description":77,"breadcrumb_label":78,"nav_label":79,"nav_tagline":80},"Email remains the most common way customers place B2B orders. PDFs, spreadsheets and informal messages flood the inbox, forcing back-office teams to retype, interpret and correct orders manually. Hyperfox automates email order intake with AI, validating every order and creating clean sales or stock orders directly in your ERP.","Email to ERP","Email order automation","Process email orders into ERP without manual retyping.",{"slug":82,"category":56,"sort":83,"translations":84},"process-transport-orders",9,[85],{"languages_code":10,"meta_description":86,"breadcrumb_label":87,"nav_label":87,"nav_tagline":88},"Transport orders often arrive as emails, PDFs, or notes with pickup & delivery instructions. Interpreting them manually is slow, error-prone, and costly. Hyperfox uses AI to extract transport data, validate business and delivery rules, and create clean transport orders in your TMS.","Transport order automation","Turn unstructured transport requests into clean TMS entries.",{"slug":90,"category":56,"sort":91,"translations":92},"voicemail-orders",10,[93],{"languages_code":10,"meta_description":94,"breadcrumb_label":95,"nav_label":95,"nav_tagline":96},"In many B2B environments, customers still place orders by phone. When calls are missed, orders end up in voicemail messages that must be listened to, interpreted and retyped manually. Hyperfox uses AI to convert voicemail orders into structured data, validate them against your rules, and create clean orders in your ERP or TMS.","Voicemail orders","Convert spoken orders into validated ERP or TMS entries.",{"slug":98,"category":56,"sort":99,"translations":100},"realtime-status-updates",11,[101],{"languages_code":10,"meta_description":102,"breadcrumb_label":103,"nav_label":103,"nav_tagline":104},"B2B marketplaces and enterprise customers expect full transparency on their orders. Hyperfox automates real-time status updates, ensuring customers receive accurate, up-to-date information on order progress, stock availability, and delivery timelines, without manual follow-ups.","Realtime status updates","Push live order and stock updates to customers without follow-up.",{"article":106,"related":126},{"id":107,"slug":108,"type":109,"status":110,"published_at":111,"author_name":112,"thumbnail":113,"reading_time_minutes":40,"tags":114,"translations":120},"migrated-the-diary-study-technique","the-diary-study-technique","blog","published","2025-03-15T10:00:00","Hyperfox","/cms-assets/351ccf65-0798-4cee-b819-39d850b3f23b",[115],{"slug":116,"translations":117},"process-improvement",{"en":118},{"label":119},"Process Improvement",{"en":121},{"title":122,"meta_description":123,"excerpt":124,"body":125},"Unlocking HyperAutomation Success: The Diary Study Technique","How can the diary study technique uncover automation opportunities? Discover this HyperAutomation methodology for mapping operational inefficiencies.","Discover how the diary study technique can revolutionise your approach to HyperAutomation in operational processes and supply chains.","\u003Cp>Where should you start with operational automation? The diary study technique gives you a concrete answer. Over 2 to 3 weeks, your team logs every repetitive task they perform.\u003C/p>\n\u003Cp>The result is a prioritised map of automation opportunities, ranked by frequency, time cost, and error risk, so you invest in the changes that matter most.\u003C/p>\n\u003Ch2>What is HyperAutomation?\u003C/h2>\u003Cp>HyperAutomation is not just a buzzword; it is a strategic approach which is reshaping the way businesses operate. At its core, HyperAutomation goes beyond simply automating tasks.\u003C/p>\n\u003Cp>It is about creating a synergy of technologies, workflows,... to automate and improve every repetitive aspect of business operations. It's not just about automating tasks; it's about optimising entire workflows.\u003C/p>\u003Ch3>Some Key Components of HyperAutomation:\u003C/h3>\u003Cp>\u003Cstrong>1. Process Optimisation: \u003C/strong>HyperAutomation focuses on optimising entire workflows in an end to end approach, not just individual tasks. This approach ensures that the automation is strategic and adds real value, enhancing efficiency and productivity across the board. \u003Ca href=\"/products/order-app\">Learn more about the Hyperfox Order App\u003C/a>.\u003C/p>\u003Cp>\u003Cstrong>2. Scalability and Flexibility\u003C/strong>: HyperAutomation is designed to be scalable and flexible, adapting to changing business needs and technologies. This adaptability is crucial in today's fast-paced business environment.\u003C/p>\u003Cp>\u003Cstrong>3. Enhanced Decision-Making\u003C/strong>: By leveraging AI and logarithms for example, HyperAutomation provides deeper insights into operations, leading to more informed decision-making. This can result in improved operational efficiency, cost savings, and better customer experiences.\u003C/p>\u003Ch3>Impact on Supply Chain and Operational Processes:\u003C/h3>\u003Cp>In the context of supply chain and operational processes, HyperAutomation plays a pivotal role. It can transform various aspects, including:\u003C/p>\u003Cul role=\"list\">\u003Cli>\u003Cstrong>Inventory Management\u003C/strong>: Automated and predictive inventory management ensures optimal stock levels, reducing waste and shortages.\u003Cstrong>‍\u003C/strong>\u003C/li>\u003Cli>\u003Cstrong>Supply Chain Planning\u003C/strong>: AI algorithms can predict supply chain disruptions and suggest proactive measures, enhancing resilience.\u003Cstrong>‍\u003C/strong>\u003C/li>\u003Cli>\u003Cstrong>Order Processing\u003C/strong>: Automating order entry, processing, and tracking improves accuracy and customer satisfaction.\u003Cstrong>‍\u003C/strong>\u003C/li>\u003Cli>\u003Cstrong>Enhancing collaboration in the supply chain:\u003C/strong> Enhancing collaboration, between supply matrixes.\u003Cstrong>‍\u003C/strong>\u003C/li>\u003Cli>\u003Cstrong>Data Analysis and Reporting\u003C/strong>: Automated data collection and analysis provide real-time insights for better decision-making.\u003C/li>\u003C/ul>\u003Ch2>The Challenge in Identifying Automation Opportunities\u003C/h2>\u003Cp>One of the biggest challenges teams face is identifying which processes within their organisation can and should be better automated, better connected and better integrated. Often, potential automation opportunities are not immediately visible or are overlooked due to their routine nature.\u003C/p>\u003Ch2>A Solution: Diary Study Technique\u003C/h2>\u003Cp>A practical and collaborative solution to this challenge is the diary study technique. It's a method where team members log daily activities to pinpoint areas that could benefit from automation.\u003C/p>\u003Ch3>How to Implement the Diary Study Technique\u003C/h3>\u003Cp>\u003Cstrong>1. Choose Your Tool\u003C/strong>: Start by setting up a digital logbook using tools like WhatsApp or Slack. \u003Ca href=\"https://slack.com/intl/en-gb/\">Slack\u003C/a> is recommended for its audio-to-text transcription feature, which works well. \u003C/p>\u003Cp>\u003Cstrong>2. Log Your Activities\u003C/strong>: For 2 to 3 weeks, team members should log their activities.\u003C/p>\n\u003Cp>This could include, for example, the time spent responding to emails, attending meetings, engaging in phone conversations, interacting with customers, working on documentation and so on. These logs can be notes, pictures, or audio recordings, use your preferred way. \u003C/p>\u003Cp>\u003Cstrong>3. Analyse the Data\u003C/strong>: After the logging period, conduct a team retrospective to analyse the data. Categorise the activities by task type, frequency, and time spent.\u003C/p>\u003Cp>\u003Cstrong>4. Identify Automation Opportunities\u003C/strong>: Use this analysis to identify routine tasks that give problems, that show a bottleneck, where the error load is \"expensive\" and where errors interrupt the chain. These tasks will be prime candidates for HyperAutomation.\u003C/p>\u003Cp>\u003Cstrong>5. Leverage the Value Innovation Matrix\u003C/strong>: Integrate your findings into the \u003Ca href=\"https://www.hyperfox.com/insights/the-value-innovation-matrix\">Value Innovation Matrix\u003C/a> to pinpoint quick wins and strategic initiatives for HyperAutomation.\u003C/p>\u003Cfigure style=\"max-width:1200pxpx\" class=\"w-richtext-align-fullwidth w-richtext-figure-type-image\">\u003Ca href=\"https://www.hyperfox.com/insights/the-value-innovation-matrix\" target=\"_blank\" class=\"w-inline-block\">\u003Cdiv>\u003Cimg src=\"/cms-assets/230c0b56-b037-4c2d-b059-ff886955d9a9\" loading=\"lazy\" alt=\"The value innovation matrix\">\u003C/div>\u003C/a>\u003C/figure>\u003Ch2>Harnessing HyperAutomation for Future Success\u003C/h2>\u003Cp>The journey towards operational efficiency demands innovative approaches like HyperAutomation. The diary study technique is a great tool in this journey, offering a clear path to uncover and optimise hidden processes. By embracing these methodologies, businesses can achieve greater efficiency, adaptability, and decision-making process. \u003C/p>\u003Cp>As we look ahead, integrating HyperAutomation isn't just a strategic advantage; it's essential for staying competitive and future-proofing your operations. Start your journey today, and transform the way your business navigates the complexities of the modern landscape.\u003C/p>\u003Cp>\u003Ca href=\"/contact\">Contact us\u003C/a> to start your HyperAutomated journey now!\u003C/p>\u003Ch2>Engage with us on LinkedIn\u003C/h2>\u003Cp>\u003Ca href=\"https://www.linkedin.com/feed/update/urn:li:activity:7156206052164685824\" target=\"_blank\">Check out our recent LinkedIn post\u003C/a>, join the conversation and share your thoughts on how automation reshapes the future of businesses today.\u003C/p>\n\n\n\n\u003Cp>\u003Cstrong>Ready to see how this works for your business?\u003C/strong> \u003Ca href=\"/book-a-demo\">Book a demo\u003C/a> and we'll walk you through a live example with your own order data.\u003C/p>",[127,169,196],{"id":128,"slug":129,"type":109,"published_at":130,"author_name":131,"thumbnail":132,"reading_time_minutes":91,"tags":133,"translations":164},"insight-which-channel-automate-first","which-order-channel-to-automate-first","2026-04-15T10:00:00","Stephen Henckaerts","/cms-assets/20d034d2-fc54-4c8a-899b-9ab3e7eb5df1",[134,145,153],{"slug":135,"translations":136},"order-automation",{"en":137,"nl":139,"fr":141,"de":143},{"label":138},"Order Automation",{"label":140},"Orderautomatisering",{"label":142},"Automatisation des commandes",{"label":144},"Auftragsautomatisierung",{"slug":146,"translations":147},"edi",{"en":148,"nl":150,"fr":151,"de":152},{"label":149},"EDI",{"label":149},{"label":149},{"label":149},{"slug":154,"translations":155},"b2b-logistics",{"en":156,"nl":158,"fr":160,"de":162},{"label":157},"B2B Logistics",{"label":159},"B2B-logistiek",{"label":161},"Logistique B2B",{"label":163},"B2B-Logistik",{"en":165},{"title":166,"meta_description":167,"excerpt":168},"EDI vs. Email Orders vs. Customer Portal: Which Channel Should You Automate First?","Compare EDI, email, and portal order channels. A practical decision framework to help manufacturers and distributors pick the right automation starting point.","Your orders arrive from everywhere. You can't automate all channels at once. Here's a data-backed framework to help you pick the right starting point based on your order mix.",{"id":170,"slug":171,"type":109,"published_at":130,"author_name":131,"thumbnail":172,"reading_time_minutes":83,"tags":173,"translations":191},"insight-cost-manual-order-entry","the-real-cost-of-manual-order-entry","/cms-assets/5ebe0344-94dc-4604-a85a-bbbea3560e56",[174,180],{"slug":135,"translations":175},{"en":176,"nl":177,"fr":178,"de":179},{"label":138},{"label":140},{"label":142},{"label":144},{"slug":181,"translations":182},"erp-integration",{"en":183,"nl":185,"fr":187,"de":189},{"label":184},"ERP Integration",{"label":186},"ERP-integratie",{"label":188},"Intégration ERP",{"label":190},"ERP-Integration",{"en":192},{"title":193,"meta_description":194,"excerpt":195},"The Real Cost of Manual Order Entry in B2B Distribution","Manual order entry costs B2B distributors far more than they realize. Use our 5-minute framework to calculate your true cost and build a case for automation.","Most distributors know manual order entry is slow. Fewer have calculated what it actually costs. Here is a framework to quantify the visible and hidden costs.",{"id":197,"slug":198,"type":109,"published_at":199,"author_name":112,"thumbnail":200,"reading_time_minutes":40,"tags":201,"translations":218},"migrated-behind-the-scenes-ai-training-customer-orders","behind-the-scenes-ai-training-customer-orders","2025-06-01T10:00:00","/cms-assets/48f29782-96a0-417e-ba35-74ea631839f1",[202,212],{"slug":203,"translations":204},"ai",{"en":205,"nl":207,"fr":208,"de":210},{"label":206},"AI",{"label":206},{"label":209},"IA",{"label":211},"KI",{"slug":135,"translations":213},{"en":214,"nl":215,"fr":216,"de":217},{"label":138},{"label":140},{"label":142},{"label":144},{"en":219},{"title":220,"meta_description":221,"excerpt":222},"How we train AI on real orders without storing the data","How does Hyperfox train AI on real customer orders without storing sensitive data? We use context modelling — no raw documents, no GDPR risk, just structure.","Improving order AI requires real customer orders. But storing that data creates privacy risks. Here is the approach we chose and why it works."]